The Human Edge: What AI Can't Do for Your Library 

AI can generate the copy, analyze the data and produce the next campaign faster than ever. But as more marketing tasks become automated, what becomes more valuable about the marketer?

In this session, we’ll explore the human edge: the distinctly human capabilities that will command greater value in an AI-powered marketing economy. We’ll examine the skills marketers need to protect, strengthen and put to work as AI transforms the way we work.

For library marketers, this is an opportunity to examinewhat makes our work human. Attendees will leave with a clearer understanding of how to identify, develop and put those strengths to work in their libraries.

Bio:

Kiosha Boyles is a marketing and communications leader with two decades of experience spanning nonprofit, education, tourism, and hospitality. She combines brand strategy with a people-centered approach to building teams, fostering inclusion, and creating meaningful community connections.

Kiosha was selected as a 2026 Library Journal Mover & Shaker, highlighting her leadership and influence in the library field. Her work has earned recognition as a Columbia’s Best & Brightest honoree, Black Pages USA Top 40 Under 40, The State’s 20 Under 40, and Influential Women in Business by the Regional Business Report. Kiosha holds a bachelor’s degree in communications from Columbia College and a Master of Mass Communication from the University of South Carolina.